Training is very important task to grant user adequate knowledge about systems functions and benefits. It is provided through three ways:
- Attending applied training courses at any of Betasys solutions . In such training courses the user is learns what he/she have to learn about the system in highly equipped labs by professional trainers for 20 hours on average.
- Training on site via software implementation service .
- Continual training by providing customer with required information and skills for improving his/her performance during providing technical support .
Training Methodology:
- Each system regarded as objective module and independent information that are provided to the trainees in separate training sessions or training program for a number of software, such as financial software, human resources software, … and so on.
- Each training program has a training plan contains all elements for planning the training at the level of each subject in which, such as: goal, introduction , and phases steps, used means, participation, defined time, used tools for trainees benefit measurement.
- Each training session subject contains three parts: theoretical, practical and applied so that the trainee acquires necessary knowledge and skills in the training subject.
- Training method depends on motivating trainees to participatory performance during training to achieve self-learning and using the provided instructions in system and other knowledge resources.
- If the trainee wants to get training certificate for using our Software about the topics on which he/she is trained, the following requirements are required:
- Attending at least 80% of the training program time.
- Achieving participation rate of not less than 50% in activities of training sessions.
- Passing the theoretical and practical test of training program with at least 70%.
Training Implementation Mechanism:
- When the client buys a software , the contract includes training the agreed upon number of client staff who will work on systems.
- The client gets official format from the branch from which he bought software to be filled in with his candidates data for training.
- Our Solutions coordinator arrange with the trainees and client about the training time, components and requirements as well as follows up the implementation of training program with the client’s staff.
- The training program for trainees is carried out during a period of time defined by training center in the branch. Moreover, the trainee gets an soft copy of training material.
- The implementation of the training program is subjected to daily proceedings og adherence related to trainees commitment to attendance and participation in training activities.
- Each trainee has the right to get a certificate for completion of training program subjects according to article No. 5 of training methodology